Customer Support Representative (French Speaking)

London, England, United Kingdom · Customer Service

Description

ABOUT URBAN

Urban was founded in 2014 by Jack and Giles who had a simple mission: to provide easy and affordable access to wellness, so people can live happier and healthier every day.

Since then, we've delivered well over 400,000 massage therapy treatments in London, Paris, Manchester and Birmingham. We empower wellness practitioners by providing them with a marketplace to meet local customers, business software to manage their work and a community to belong to.

In late 2018, we expanded beyond massage to form three business divisions: physical wellbeing, beauty and fitness. Our growing range of services includes massage, facial, nail and osteopath treatments performed at times and places chosen by our clients.


ABOUT THE ROLE

As a Customer Service Representative, you’ll support both practitioners and their incredible clients in their journey. We’ll need you to build strong relationships, continuously obtain feedback and be the voice of the customer as we grow. You’ll be an essential part of our warm, smart and energetic team.


RESPONSIBILITIES

Requirements

Benefits

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